Since earlier than its launch, an influence cables -related scandal has surrounded Nvidia’s huge new flagship graphics card. Customers have these days criticized the agency after listening to about tales of energy connections melting. Nonetheless, Nvidia maintains that there have been solely a small variety of incidents and that consumer mistake was to fault.
In the present day, Nvidia launched a proper assertion in response to stories of melting GeForce RTX 4090 energy cables. The enterprise claims there have been 50 occurrences reported globally ensuing from customers inappropriately plugging within the connections.
Late in October, Reddit customers seen that the 4090’s energy cables have been melting at each the cable’s finish and the GPU’s connection port. The ability adaptors Nvidia included with the playing cards to make them work with older energy sources quickly got here underneath suspicion.
The 16-pin 12VHPWR energy cables on the RTX 4090 are designed to connect with ATX 3.0 energy provides. Nonetheless, Nvidia anticipated that many customers would need to pay much less to improve from current ATX 2.0 fashions. The corporate’s adaptor answer has drawn criticism from quite a few publications.
Nvidia asserts that it has resolved a possible over-current drawback with the adaptors that the Peripheral Element Interconnect Particular Curiosity Group (PCI-SIG) raised in September. In line with an investigation by Igor’s Lab, the adaptors are so delicate that plugging or disconnecting them can hurt the connections. CableMod, a provider of energy cables, suggested towards shortly bending the cords.
Players Nexus’ inquiry, nevertheless, got here to an actual consequence. It claimed that points solely come up when the connector is partially unplugged or pulled at an angle. The issue may also entail particles from exterior objects. Players Nexus says the 4090 has a meager failure price, in keeping with Nvidia.
When buyer Lucas Genova launched a class-action lawsuit towards Nvidia, claiming the enterprise of partaking in fraud by disseminating hazardous, faulty adaptors, the controversy solely worsened. Genova contends that his expertise with GPU set up assured him he adopted the most effective requirements, regardless of research blaming consumer error.
The adaptors from Nvidia look like safe for almost all of customers when appropriately related. Customers can find third-party alternate options or improve to an ATX 3.0 PSU, which doesn’t require an adapter for the RTX 4090 if they’re not sure concerning the built-in adaptors. A PSU costing lower than $200 is a modest additional step after spending greater than $1,600 on the graphics card.
AMD can assert that none of its new RDNA 3 GPUs require adapters for use with ATX 2.0 energy provides, regardless of tacitly admitting that none can immediately compete with the 4090. On December 13, the Radeon RX 7900 XTX and XT go on sale for $999 and $899, respectively.